Privacy Statement
View All
Category
Pumps
Sandals
Clears
Platforms
Slippers
Boots
Fetish
Evening
Special
Clearance
Collection and Use of Information
Hollywood Heels is the sole owner of all information collected on this site. Hollywood Heels commits itself not to distribute, sell, share, or rent this information to any outside parties, except as explicitly stated in this policy. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. We also require you to submit a username and password of your choice for your future access to your account information. To safeguard that your user name and password remain confidential, DO NOT share this information with anyone. If you elect to receive our newsletter or special promotions, your contact information will be used for the delivery of these items.

Registration Form
Orders placed on this website cannot be processed unless you agree to complete the registration form first. During registration, you will be required to provide your contact information, which includes your name, e-mail address, telephone number and street address. This information is used to provide you with important Hollywood Heels services such as automated account and order status updates via e-mail.

Order Processing
For websites that do not offer an e-commerce solution, it is not mandatory to collect information. Most of the information collected in an e-commerce website such as Hollywood Heels during the registration process will be used to process orders. During the order process, you will have to provide financial information such as your credit card number and expiration date. This information is used for billing purposes. If we have trouble processing an order, we will use the contact information you provided to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See the Security section below for more details on security measures and procedures. We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy.

Log Files Purpose
We use IP addresses to analyze trends, track user movement, and gather broad demographic information that help us update our site to serve you better. We do not link IP addresses to personally identifiable information, and we do not distribute or share IP information with any third parties.

Sharing Information
We may join efforts with third party companies to have them perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, customer service, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes. We carefully select third party sites based on the privacy practices applied by their own organizations. Those practices should parallel our own commitment to safe online shopping. As our business continues to evolve, we may acquire or sell business units or subsidiaries. Customer information is one of the business assets that would be transferred in these types of transactions. In such a situation, your personally identifiable information would only be used in a manner consistent with our pre-existing Privacy Notice. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Links to Third Party Sites
This website contains links to other sites, mainly those of manufacturers of products sold at Hollywood Heels. Please be aware that Hollywood Heels is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.

Securing your Information
Hollywood Heels takes all necessary precautions to protect its customers' information. When you submit sensitive information via the website, your information is protected both online and offline. When our registration/order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected with the best encryption software currently available in the industry - SSL. Hollywood Heels uses the most advanced form of SSL software available. Hollywood Heels is hosted on state of the art servers located in highly secured locations at our host webfacility.net. Visit www.webfacility.net for more information about our hosting partner.

News Letters and Special Offers
Our newsletter is broadcasted only to members who explicitly accepted to receive such correspondence upon registering to our site. At any time, a member can edit his/her profile and choose not to receive our newsletters or special offers any more. Furthermore, all newsletters are sent via e-mail and include an opt-out link if you no longer wish to receive them.

Updating Personal Profile
Customers may change or review their stored account information such as street address or e-mail address through our website by accessing their own profile. You must have your username and password in order to access your account information.

Notification of Changes
We reserve ourselves the right to alter our privacy policy when we see it necessary. If we decide to do so, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.